Inside Management

Spring 2019 | Volume 10 | Issue 1

In This Issue

Now online

Welcome to the first edition of Inside Management in our new web format. The move online will allow for more flexibility and variety of content, and be easier for you to access on the go. 

Let us know what you think. To share feedback or suggestions for future issues, contact Matt Biddle at

Advising for success

Staff members share expertise at regional conference

By Julia Braun and Samantha Smith

The Western New York Advising Conference, held annually in February, brings together approximately 200 advising professionals from across the area for a full day of sessions, a keynote presentation and a variety of networking opportunities. Devoted to promoting student success, the event is organized by a committee of higher education professionals from a variety of local institutions. This year’s conference, held February 13 at the Niagara Falls Conference and Events Center, featured three presentations by members of our own UB School of Management team.

Representing the graduate population, the Graduate Programs Office collaborated with our Global Programs Office to discuss organizing short-term global programs and the impact these initiatives have on the School of Management. Julia Braun, Jennifer Musone and Kara Lanuti presented “Advising in Graduate and Professional Programs: Connecting Students through Global Programming.” In this session, the team explored the broad benefits of short-term scholarly visits and shared three examples of School of Management programs from the past five years.

“I felt deeply privileged to collaborate with Jenn and Kara on this project, to discuss our work as well as inspire others,” says Julia, associate director of academic services in the Graduate Programs Office.

Two teams from the Undergraduate Programs Office shared their expertise at WNY Advising. First, Samantha Smith, Jason Gilbert and Connie Hanel presented “Overly Optimistic: The Downfall of High-Achieving Students,” which focused on the use of attributional retraining to help high-achieving high school students succeed in their first year of college.

Then, Connie Hanel and Maggie Herdzik, both from the Undergraduate Learning and Community Center (ULCC), delivered their presentation, “Building an Academic Learning Center,” focused on the success of our ULCC and different strategies to incorporate an academic support center in other departments or universities.

Both Undergraduate Programs teams received high feedback from conference attendees—and Samantha, Jason and Connie took their presentation on the road. They were the only presenters representing UB in March at the National Academic Advising Association (NACADA) Region I Conference in Burlington, Vt.

“Our office set a goal to showcase the work we do with students on a daily basis by presenting our practices and pedagogy to other advisement offices throughout the eastern region,” says Samantha, assistant director for enrollment and special events in the Undergraduate Programs Office. “It was enlightening to see the work that other offices are contributing to the field, and an opportunity to engage with other practitioners to bring cutting-edge programs and ideas back to the School of Management.”

Meet your new colleagues

Austin Byrd
Associate Director of Advancement

Tom Ulbrich.

His role: Austin engages with School of Management alumni, friends and volunteers to raise philanthropic support for the school's initiatives and campaign priorities. His office is in Kimball Tower, but like the rest of our advancement team, you'll see him around Jacobs and Alfiero frequently. 

Professional background: As a master's student at UB, Austin served as a graduate assistant in the Student Engagement Office, and as a student assistant in the Donor Relations and Stewardship Office. After commencement, he spent a year as a fellow in UB's Annual Giving Office, after which he relocated to Fort Myers, Fla., for a position as assistant director of alumni relations at Florida Gulf Coast University.

Education: Austin has his master's in higher education administration from UB and a bachelor's in business administration from SUNY Oswego.

Off the clock: Outside the office, Austin is a volunteer firefighter for Rescue Hose Company 1 in Cheektowaga and is involved with the Buffalo Tunnel to Towers 5K. He also enjoys spending time with friends and traveling. 

Caitlin Janik
Student Services Coordinator

Erin McGee.

Her role: Caitlin is the primary advisor for the Professional and Executive MBA programs, and helps coordinate logistics for the PMBA and EMBA programs, including providing course materials for students and hosting special events. Her ultimate goal, she says, is "to provide quality customer service to our students so they have a great experience in the program."

Professional background: Prior to joining the School of Management, Caitlin worked in financial aid at Onondaga Community College in Syracuse. 

Education: Caitlin holds a bachelor's in communication from UB and a master's in higher education and student affairs administration from Buffalo State College.

Off the clock: In her free time, Caitlin enjoys working out at Orangetheory Fitness (which was founded by a UB alumna!) and barre classes, spending time with family and friends, and trying new Buffalo restaurants and breweries with her boyfriend.

Farewell to Amy Tomaszewski

Amy at last week's 100 Alumni Who Care event. Photo: Nancy J. Parisi

For Amy Tomaszewski, the final countdown is on.

If you've stopped by the Alumni Engagement and External Relations suite over the past several months, you may have noticed the small clock on Amy's desk, counting down to her well-earned retirement. Sadly, after 35 years of service to the University at Buffalo, Amy will retire in a few short weeks.

Amy joined UB on June 5, 1984, and came to the School of Management about 20 years ago. Today, as administrative assistant, Amy is the first point of contact for the Office of Alumni Engagement and External Relations—a busy role in which she supports numerous people, programs and projects simultaneously.

Among Amy's colleagues, she is known for her meticulous organization and attention to detail. In addition, over the years, she has also gotten to know dozens of alumni, particularly those who serve on the Dean's Advisory Council and School of Management Alumni Association board.

"I have always been grateful for Amy's one-step-ahead approach," says Cynthia Shore, senior assistant dean and director. "Amy's work is central to the success of our entire office, and she always manages to stay one step ahead of everyone by gathering information, creating documents and reminding us of deadlines and follow-ups." 

Hailley MacDonald, associate director, noted how thoroughly and quickly Amy works, whether she's streamlining the bill-paying and budget process, assisting faculty with speaker gifts or serving as a go-to source for office information, records or workflow procedures. And, personally, Hailley says: "Amy creates such a pleasant atmosphere in our suite. I enjoy our time together in morning, especially, before others come in, catching up and having personal conversations."

Congratulations, Amy, on a long, impactful tenure at UB and the School of Management.

Buffalo Business wins national award

Buffalo Business, the magazine for School of Management alumni and friends, has been honored with a Bronze Anvil Award of Commendation from the Public Relations Society of America (PRSA). The Bronze Anvils recognize the best of the best in public relations from across the country, in tactics like publications, social media, video, blogs, podcasts and websites.

The magazine has previously received more than 10 Excalibur awards from the local PRSA Buffalo Niagara chapter, including the coveted Platinum (best-in-show) award in 2016.

To read the latest issue of Buffalo Business, visit

Cover of the Spring 2019 issue of Buffalo Business.

Popping up at SUNYCUAD

Graphic representing divisive issues in society, including the Kavanaugh hearings, Trump campaign, gay marriage and #MeToo.

This graphic, highlighting some of the polarizing issues in society today, was used to promote the pop-up event on digital screens, social media and posters.

One of the University at Buffalo School of Management’s goals is to make a positive impact on business and society—and contributing to important, trending discussions is one way we do that.

Last fall, the school hosted a pop-up discussion on inclusive leadership on campus and via Facebook Live, featuring insights from Paul Tesluk, dean of the School of Management, and professors Kate Bezrukova, Emily Grijalva, Jim Lemoine and Tim Maynes. The successful event, which garnered strong attendance and helped inspire the latest Buffalo Business cover story, is now being honored by the State University of New York Council for University Advancement (SUNYCUAD). 

The pop-up event received a Judge's Citation in the event planning category at the SUNYCUAD Awards for Excellence, which honor professionals throughout the SUNY system. In June, Hailley MacDonald, associate director of alumni engagement and external relations, will accept the award at the SUNYCUAD conference on behalf of the team, which also included Kevin Manne, Jackie Ghosen, Cynthia Shore, Caitlin McNulty and Molly Anderson.

Carrie Gardner headshot.

Building successful internships

On June 4, Carrie Gardner, director of internships and experiential learning, will share her expertise with our alumni and the business community as part of the School of Management Alumni Association's Smart Business Practices Series.

Carrie's presentation will discuss how to create robust internships and learning experiences that attract talented students, including legal parameters, effective program descriptions and other topics. For ticket information, contact Cindy Zenosky at

A distinguished lineup

School of Management sponsored UB speaker series

The 2018-19 UB Distinguished Speaker Series wrapped up in April with former Secretary of State Condoleezza Rice, capping off another successful and inspiring line-up of presentations at UB. 

The School of Management served as this year's academic series sponsor, led by our Center for Entrepreneurial Leadership, Center for Leadership and Organizational Effectiveness (CLOE), School of Management Alumni Association, and UB MBA program. As you'll see below, each event included a strong contingent of representatives from the school.

During their presentations, each speaker fielded a leadership-focused question from CLOE, eliciting a key takeaway for all in attendance. To read what Rice and Vice President Joe Biden had to say, visit the School of Management's blog, On Leadership:

Do you have news or photos to share for a future issue of Inside Management? Contact Matt Biddle at