While course offerings vary to stay current with market trends, sample electives are available.
This course will provide students with an understanding of the nature of power and political processes in complex organizations. The particular focus will be on understanding how power and influence can be developed and used to get things done when responsibilities exceed formal authority. Cases, critical incidents and experiential exercises will be used to consider various strategies and tactics. Moral and ethical issues will also be explored.
Introduction to the analytical concepts necessary for effective negotiations. Emphasis is on the negotiation and bargaining skills required by general managers. Classroom lectures are supplemented by experiential exercises.
This is a practical, hands-on course that will focus on the concepts, tools and techniques associated with being a successful consultant and agent of change. The course covers the nuts-and-bolts of the consulting relationship. Students will learn about contracting, managing the relationship and alternative deliverable formats, as well as the dynamics of change in organizations and the processes that create and sustain organizational development. Students will engage in the design and execution of a group consulting project in a local organization.
This course covers the application of management knowledge and skills in the strategic guidance and operational direction of health systems service organizations. Attention is given to unique aspects of the challenge of managing the delivery of health services, particularly to such issues as managing relationships with medical staffs, regulatory bodies, other professional groups and third-party payers. The integration of management functions such as finance and accounting, marketing, human resources and service production, amid rapidly changing expectations will also be covered in assigned case analysis.
This course is an overview of the health care industry and frames the severe challenges facing leaders in the field. It will take a business approach to the issues presented, but will always juxtapose financial issues with value creation. It begins with a short look at classic economics and why they do not always apply in health care. It will take an in-depth look at the Patient Protection and Affordable Care Act and the implications it has on all parts of the industry. It will follow with a review of each component of the industry: government, health plans, employers, providers and suppliers. Each review will focus on the unique challenges leaders are facing in a dynamic, changing environment.
This course provides a practical, in-depth assessment of the new ways health care providers and health care insurers are redesigning how care is provided in response to the industry’s pursuit of the “Triple Aim” of better individual care, better population health and lower per capita costs. The Affordable Care Act clearly outlines the country’s path away from traditional fee-for-service reimbursement and towards value-based care models that increasingly place more direct risk upon providers and provider networks. That direction has been mirrored by both government-based, employer-based and private health insurers across the country, and nearly every major provider of care is redesigning its delivery in response. The course will feature outside speakers from all parts of the delivery network and health insurance industry, each outlining their organizational response to this challenge. It will be supplemented by case studies selected from around the country (and internationally, as appropriate), so participants can relate regional responses to broader market responses.
The primary objective for this course is to develop a personal understanding of Strategic Quality Management, based on the business excellence model described in the U.S. Malcolm Baldrige Criteria for Performance Excellence, and ISO 9004:2000, using contemporary applications of management theory that demonstrate how to improve business results using quality management tools.
Prerequisite: MGO 630 or concurrent with MGO 630, or permission of instructor.
This course deals with design, control and operation of supply chains for competing effectively in the context of global operations management. Both manufacturing and service (such as health care) industry supply chains are covered. The topics covered include: qualitative and quantitative techniques for optimum configuration of in-bound and outbound logistics; principles of postponement in design, processes and logistics; mass customization; global location factors for offices, plants and distribution centers; collaborative planning, forecasting and replenishment (CPFR) systems; countering bullwhip effects in supply chains; vendor-managed inventory (VMI); strategic alliances and partnering; global purchasing and buyer-supplier relationships; and the complexities of the material, information and cash flows across international borders. This course supplements MGS 616, which covers e-commerce integration aspects of supply chains.
Prerequisite: MGO 630.
This course deals with defining, organizing and managing activities associated with complex, multidisciplinary projects. Such endeavors are critical to raise an organization's level of performance and enable it to have a competitive edge. When applied in the real world, many aspects of MBA education require extraordinary and coordinated effort by various parts of the organization for implementation. In times of rapidly changing technologies and managerial processes, the need for cross-functional teams to achieve long- and short-term goals is increasingly imperative.
The course will enable you to obtain APICS professional certification (CPIM/CFPIM) with minimum preparation after the course. It focuses on design, modeling and optimization of global supply chain networks. The course deals with modeling approaches and quantitative tools and techniques for design and optimization of global supply chain networks. The course also covers information systems and technologies for supply chain planning and coordination. The topics covered include: supply chain strategy formulation, performance metrics, new forecasting models applicable for supply chain contexts, newsvendor models for capacity and aggregate planning, models for location and design of supply and distribution entities, interorganizational planning, advanced planning systems, multi-echelon inventory management techniques, distribution requirements planning (DRP) systems, joint transportation-inventory models, and pricing and revenue management techniques.
Prerequisite: MGO 630.
This course focuses on purchasing and supply management principles and practices in the context of global supply chains. Purchasing is important because the value of materials procured in manufacturing, and service supply chains such as retail, can make up more than 65% of the cost of the goods sold. Given the globalization of supply sources, it has become increasingly necessary to understand the complexities of global supply markets, cross-border legal aspects of purchasing, global vendor development, systematic reduction of supply risk, strategic alliances and supply network building, vendor managed inventory (VMI) contracts, and new forms of negotiation strategies with suppliers. Purchasing practices to support lean organizations to ensure just-in-time delivery on a global basis are also covered. In addition, given the growth of internet technology, e-commerce technologies to support purchasing, and supplier relationship management (SRM) systems are also covered.
Prerequisite: MGO 630.
The course helps students learn how to start and run a successful business so they can use their gifts and talents, become financially independent and contribute to society. Four domains associated with the topic of entrepreneurship are examined in detail.
This is an introductory course in Digital Forensics where students will learn how to acquire, authenticate and analyze digital evidence. Technical and managerial topics will be explored, providing students with both theoretical and practical hands-on experience using forensic equipment and software. The additional topics of E-Discovery, Data Retention, Litigation, Internal Investigations, Regulatory Compliance and Incident Response will also be discussed within the context of Digital Forensics. EnCase, Access Data FTK and other open source forensic software programs are used in this course.
The approach for this course is interactive and participative, using activities to reinforce topics and concepts. Participants learn by doing, reflecting and discussing activities. The lessons they discover are based on their experience, which reinforces understanding and commitment.
Success in today's organizations depends on your ability to learn and adapt quickly to new and changing situations. The objective of this course is therefore to prepare students to be lifelong adapters. The course is based on a model of self-directed learning and development. This process will help students throughout their careers to understand and formulate their own vision, assess their skills and abilities and design plans to reach their objectives. From mastery of this basic process comes the ability to lead others effectively.
Despite the prevalence of toxic behavior, only 3% of American companies have a policy that specifically addresses such behavior. Thus, employees are left to craft their own careers within environments wrought with bullying, victimization, abusive supervision, ostracism and organizational politics. This course provides a unique opportunity for students to develop, articulate and defend their positions on an array of theoretical and practical issues related to workplace toxicity. The course structure and format will be a combination of lecture, discussion and student participation and presentation. Students are expected to come to class prepared to discuss all readings for the week. The course will be highly interactive, with success in the course dependent on the active participation of all students.
In human societies, people are fundamentally interdependent, resulting in a set of consistent and perplexing issues. What role do norms play in task accomplishment? Why are ethics important in our work life? Should we maintain the status quo or change?
By relying on case studies and state-of-the-art simulations, you will explore answers to these questions and discuss how leaders can effectively address these challenges. You also will gain an understanding of the underlying principles of organizational change and the role ethics and culture play in organizational life.
NOTE: To enroll in this mini-course, you MUST have a laptop loaded with Excel 2016 (and bring it to each class session).
Microsoft Excel is a tremendously powerful tool; it provides the capability to manipulate complex data to provide information and to make decisions. This hands-on course is designed to enhance the skill of Excel users. I hope to show you that it really is not that difficult with a little bit of knowledge, and given a willingness to practice and make mistakes, you will be amazed at how quickly your effectiveness in using spreadsheets will improve. Exercises should enhance your skills in numerous areas. This class will be delivered in a hybrid format.
Managers continually have to make decisions in situations in which the outcomes depend, at least in part, on what their competitors do. Game theory provides a lens that is useful for examining these types of strategic interactions. This mini course will introduce you to some simple frameworks and tools from game theory that you can use to analyze strategic interactions to inform decision making. We will look at a wide range of examples from business, law, politics and everyday life to illustrate the power of this approach. The class will be highly interactive. There will be minimal lecture and a high level of discussion and real-time working through problems. The assignments will consist of in-class exercises and a take-home problem set. Because game theory is a branch of mathematics, the course will use some math so you should be comfortable with basic algebra. Many of the applications of game theory have been developed within the field of economics, so some background in microeconomics, while not necessary, will be helpful. There will be a pre-assignment consisting of a short reading prior to the first class meeting.
Upon completion of the this course, you should have gained an understanding of what it means to manage your career and why it is important. You will learn the essential elements of effective career management and develop a strategy to get and keep your career on track. You will have access to tools that will help implement your strategy.
"Career Management PM1" (MGI 620 PM1) covered the essential elements of effective career management (knowing yourself, résumés and cover letters, interviewing, and assessing your network). "Career Management PM2" covers additional topics related to advancing your career: managing your boss, social intelligence, building your network, managing job offers, compensation negotiations, promotions, etc. Prior course recommendation: MGI 620 PM1
The goal of the course is to provide MBA students with knowledge, skills and understanding of the key components of a successful sales organization. The course will focus on the following topics: basic sales skills, hiring sales people, sales coverage models, compensation and sales management process.
"Project Management" is a process-type course centered on the human systems part of the project management experience. While software/MIS applications will be discussed, the actual applications are not part of the course requirements. Former students who have taken PMI’s PMP Certification Exam report this course was useful.
The risks involved with living in the information age are all around us. When it comes to information compromise, it’s not a question of “if” but “when”. This course will seek to level the playing field of personal and professional cybersecurity by covering safe computing techniques that can be leveraged across a variety of environments including smart-devices, laptops, desktop, and workplace computers. Students will gain an appreciation for what the threats are, where the threats come from, how to avoid or protect against threats, and how to recover in the event that personal information is stolen.