Operations and Supply Chain Management Concentration

Operations are the heart of every organization. Lead activities that transform resources into value for customers worldwide. Be close to the action.

Differentiate yourself and help organizations gain a strategic advantage over their competitors. Prepare for a career in production, sales or operations planning, procurement, inventory or quality management, Lean Six Sigma, systems analysis or consulting. With this concentration, your skills will be in demand in every industry.

Be Career Ready

  • Develop a deep understanding of data, planning and technology to optimize resources while balancing efficiency, cost and risk
  • Anticipate demand on your systems through sophisticated forecasting techniques and predictive modeling
  • Lead complex projects to successful outcomes through teamwork and agility
  • Acquire skills in warehouse management, including the use of radio-frequency and real-time scheduling systems
  • Understand how routing, delivery and GPS can be used to maximize efficiency and customer service
  • Oversee the logistics of materials, information and finances, and collaborate with customers, suppliers and distributors  

UB Supply Chains and Operations Club
Hone your professional skills, attend national conferences and strut your stuff in case competitions.

UB Quality Club
Learn from and engage with experts in quality management and compete for scholarships in our student chapter of the American Society of Quality (ASQ).

American Production and Inventory Control Society (APICS)
Connect with the Buffalo chapter of the national APICS organization for support, networking, workshops, symposia and the annual conference.

Concentration Requirements

Graduate Programs Office
School of Management
University at Buffalo
203 Alfiero Center
Buffalo, NY 14260-4010

Tel:  716-645-3204
Fax: 716-645-2341
som-apps@buffalo.edu

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The Operations Management and Supply Chain Management concentration requires five courses (15 credits) in total.   Two courses are required (MGO 631 and MGO 633), and three are chosen from the concentration Electives list.  In addition, at least one of the three electives must be in this group: MGO 632, MGO 634 or MGO 639.  

View/search courses and descriptions.

Required Courses

MGO 631LEC Production and Inventory Planning

This course focuses on production and inventory management problems in the entire supply chain, and the application of quantitative models and information systems and technologies for these problems. An enterprise resource planning (ERP) system platform is assumed and the course also covers the implementation aspects of ERP systems. The topics covered include supply chain strategy and coordination mechanisms, forecasting systems, aggregate planning, advanced planning systems (APS), master production scheduling, materials requirements planning (MRP) systems, inventory management for suppliers, manufacturers and distributors, cellular manufacturing, just-in-time (JIT) systems, lean manufacturing, optimized production technology (OPT), and flexible manufacturing systems (FMS) technologies. The completion of this course will enable students to take the certification examinations (CPIM/CFPIM) for American Production and Inventory Control Society (APICS).

Credits: 3.00
Semesters offered: Fall 2019


MGO 633LEC Global Operations Management

This course deals with design, control, and operation of supply chains for competing effectively in the context of global operations management. Both manufacturing and service (such as health care) industry supply chains are covered. The topics covered include: state-of-the-art qualitative and quantitative techniques for optimum configuration of in-bound and outbound logistics, principles of postponement in design, processes and logistics, mass customization, global location factors for offices, plants and distribution centers, collaborative planning, forecasting and replenishment (CPFR) systems, countering bullwhip effects in supply chains, vendor managed inventory (VMI), strategic alliances and partnering, global purchasing and buyer-supplier relationships, and the complexities of the material, information, and cash flows across international borders. This course supplements MGS 616, which covers e-commerce integration aspects of supply chains.

Credits: 3.00
Semesters offered: Spring 2020
Pre-Requisite: MGO 620.


AND at least one of the three concentration electives must be in this group:

MGO 632LEC Strategic Quality Management

The most significant factor in determining the long-run success or failure of any organization is quality. This course examines quality from that strategic perspective, examining how models such as product design, customer focus, lean manufacturing, Six Sigma, Total Quality Management (TQM), and the ISO 9000 family of standards are used to improve business results. The course is dual listed with MGO 432.

Credits: 3.00
Semesters offered: Spring 2020


Spring 2020 (01/27/2020 - 05/09/2020)

Reg. Num. Section Type Topic Days Time Location Instructor
11323 S1O LEC T 6:30 - 9:10 p.m. Park 440 Hayden, William M.

MGO 634LEC Project Management

A project is a unique endeavor to create something of value. Modern project management does not belong exclusively to any particular industry, as it is useful to large corporations, government agencies, and individuals alike. This course covers the defining, organizing, and managing of complex, multidisciplinary projects, focusing on concepts and skills increasingly critical to 21st century work.

Credits: 3.00
Semesters offered: Fall 2019


Fall 2019 (08/26/2019 - 12/06/2019)

Reg. Num. Section Type Topic Days Time Location Instructor
18516 F2O LEC W 6:30 - 9:10 p.m. Jacobs 106 Hayden, William M.
12218 F10 LEC R 6:30 - 9:10 p.m. Alfier 102 Hayden, William M.

MGO 639LEC Sustainable Operations

In this course, we will focus on the environmental impact of business operations, by taking a cradle to cradle approach that includes raw material acquisition through manufacturing, use, end of life disposal (reuse/recycling/re-manufacturing). The topics covered include tools and techniques needed to quantify environmental impact in supply chains such as life cycle assessment and carbon foot printing, environmental legislation, design for the environment, recycling and re-manufacturing, energy efficiency, energy efficiency, eco-certification, responsible sourcing and managing supply of renewable resources. The formulation of business and supply chain strategies that lead to actionable, proactive agenda for sustainability that not only ensures profitability for the firm but also social and environmental responsibility will be the central theme of this course. This course is dual listed with MGO 439.

Credits: 3.00
Semesters offered:


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