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Spring PMBA Course Descriptions

JANUARY 2014 MINI-COURSES

MGG 620 SPREADSHEET MODELING

NOTE: To enroll in this mini-course, you MUST have a laptop loaded with Excel 2010 (and bring it to each class session).
Microsoft Excel is a tremendously powerful tool; it provides the capability to manipulate complex data to provide information and to make decisions. This hands-on course is designed to enhance the skill of Excel users. I hope to show you that it really is not that difficult with a little bit of knowledge, and given a willingness to practice and make mistakes, you will be amazed at how quickly your effectiveness in using spreadsheets will improve. Exercises should enhance your skills in numerous areas including:

MGI 620 CAREER MANAGEMENT

Upon completion of the Career Management Course, you should have gained an understanding of what it means to manage your career and why it is important. You will learn the essential elements of effective career management and develop a strategy to get and keep your career on track. You will have access to tools that will help implement your strategy. What If Analysis: Data Tables, Scenarios, Goal Seek, Solver

MGB 620 EMOTIONAL INTELLIGENCE

Success in today's organizations depends on your ability to learn and adapt quickly to new and changing situations. The objective of this course is therefore to prepare students to be life-long adapters. The course is based on a model of self-directed learning and development. This process will help students throughout their careers in understanding and formulating their own vision, in assessing their skills and abilities and designing plans to reach their objectives. From mastery of this basic process comes the ability to lead others effectively.

MGA 620 REVENUE MANAGEMENT

Revenue is the lifeblood of any organization, whether business or non-profit.  Setting prices is one of the key steps of managing the revenue function.  The field of Revenue Management originated with the airlines about 30 years ago, and then spread to other entities with similar characteristics, especially a perishable service product.  In recent years, the techniques of revenue management have expanded to a broad range of organizations.  Every manager in a business or non-profit should have an understanding of how pricing impacts both revenues and profits.  This course examines revenue management decisions from a financial analysis perspective.  We consider the analysis of various techniques of revenue management, such as discounting, unlimited use pricing, and providing goods and services for free; analyzing organizational capacity from a revenue perspective; customer profitability analysis; customer reaction to revenue management, and other issues.

MARCH 2014 MINI COURSES

MGB 620 EMOTIONAL INTELLIGENCE

Success in today's organizations depends on your ability to learn and adapt quickly to new and changing situations. The objective of this course is therefore to prepare students to be life-long adapters. The course is based on a model of self-directed learning and development. This process will help students throughout their careers in understanding and formulating their own vision, in assessing their skills and abilities and designing plans to reach their objectives. From mastery of this basic process comes the ability to lead others effectively.

MGM 619 SALES MANAGEMENT

The goal of the course is to provide MBA Students with knowledge, skills and understanding of the key components of a successful sales organization. The course will focus on the following topics: Basic Sales Skills, Hiring Sales People, Sales Coverage Models, Compensation and Sales Management Process.

CORE COURSES

MGE 601 ECONOMICS FOR MANAGERS

The fundamental economic principles underlying the operation of modern businesses in market-based economies are investigated. Among the questions addressed are: How does the distinction between costs in the short and long run affect decisions? How do costs, demand, price, and profit relate? What factors determine the degree of competition in an industry? What pricing strategies are available to a firm? How can the use of game theory improve managers’ decisions? How do managers use regression analysis? How does market structure determine profitability?

MGA 604 FINANCIAL ANALYSIS AND REPORTING

This course provides an introduction to the fundamental concepts and issues of financial accounting with emphasis on the interpretation of financial statements. The course addresses the economic consequences of transactions and their presentation on corporate financial statements. A primary objective is to introduce corporate financial statements as a tool for company valuation and decision-making. Emphasis is on the analysis of effects of decisions on financial performance and use of financial statements to evaluate organizations.

MGO 630 OPERATIONS AND SERVICE MANAGEMENT

The main component of the course is a survey of methods for planning and controlling production and operations management
activities including material requirements planning, operations scheduling, production and inventory planning and control, project management, facilities location and layout, and quality management and control. The course makes use of cases to illustrate the processes and problems involved.
Prerequisites: MGA 604, MGF 631 or concurrent.

MGS 607 TECHNOLOGY MANAGEMENT AND E-BUSINESS

The focus of this course will be on technology management and developing an Internet-based business or extension to an existing business. The course will integrate concepts from economics, organizational strategy, entrepreneur-ship, and Web design. Topics to be covered in the course include: aligning technology and strategy; models of diffusion and innovation; characteristics of information and digital goods; identifying potential Web-applications and information products for solving a problem and/or identifying a business opportunity; intellectual property rights; pricing issues related to information goods; developing a business plan for a venture capital proposal; launching the e-business; designing Web based applications for usability; and strategies for successfully implementing systems. Case studies, lectures, guest speakers, and an integrated
E-business project will be used to understand the complexities of the current business environment.


PMBA PROGRAM ELECTIVES

MGO 660 INTRODUCTION TO ENTREPRENEURSHIP 

The purpose of this course is to help students learn how to start and run a successful business so that they can utilize their gifts and
talents, become financially independent, and contribute to society. Four domains associated with the topic of entrepreneurship are examined in detail.

MGB 607 MOTIVATION AND LEADERSHIP

This MBA-level, very applied course focuses on how to be a leader in organizations. Students have the opportunity to hear and speak to successful leaders including CEOs, Vice Presidents, consultants, and entrepreneurs in a variety of organizations. One of the major assignments of the course is for a student to develop his or her own approach to being a leader in a current or future job based on the topics in the course. Topics include:

MGG 622 LEADERSHIP DEVELOPMENT

Leadership development is the process of enhancing your skills to influence and organize others to accomplish key goals. It goes beyond knowledge of leadership theories by focusing on building skills to inspire and organize people to achieve tangible results. This class follows the approach used by most world-class leadership development programs: comprehensive assessments to strengthen your self-awareness, skill-building experiences, and utilizing individually tailored skill-development plans. In short, the approach we take in this course is similar to the experience you would have participating in a leading corporate leadership development program as high potential employee. There are four goals for the course:
1. To increase your understanding of your own strengths, proficiencies, and development needs.
2. To build your repertoire of influence tactics, so that you can expand your personal spheres of influence to accomplish personal and/or organizational goals.
3. To enhance your confidence for tackling leadership challenges as well as your resilience for dealing with obstacles so that you can achieve desired results.
4. To provide you with a developmental MBA course experience that will help you enable you to gain the most from your MBA and work experiences.

MGB 625 POWER AND INFLUENCE

This course will provide students with an understanding of the nature of power and political processes in complex organizations. The particular focus will be on understanding how power and influence can be developed and used to get things done when responsibilities exceed formal authority. Cases, critical incidents, and experiential exercises will be used to consider various
strategies and tactics. Various moral and ethical issues will also be explored.

SPRING 2014 ELECTIVE COURSES OFFERED VIA THE FULL-TIME PROGRAM

MGH 632 HEALTH CARE STRATEGY AND OPERATIONS

This course covers the application of management knowledge and skills in the strategic guidance and operational direction of health systems service organizations. Attention is given to unique aspects of the challenge of managing the delivery of health services, particularly to such issues as managing relationships with medical staffs, regulatory bodies, other professional groups, and third party payers. The integration of management functions such as finance and accounting, marketing, human resources, and service production, amidst rapidly changing expectations will also be covered in assigned case analysis.

MGH 642 INNOVATORS IN HEALTHCARE

The class will focus on the major challenges facing the healthcare industry and innovative solutions being developed across the country. Topics will include access, cost, long-term value analysis, implementing the Accountable Care Act, government and private health plans, accountable care organizations, electronic medical records, health information exchanges, centers of excellence, managing chronic disease, end-of-life issues, primary and preventative care, private practice, and collaboration and teamwork.

MGG 650 CONSULTING PRACTICES

This is a practical, hands-on course that will focus on the concepts, tools, and techniques associated with being a successful consultant and agent of change. The course covers the nuts-and-bolts of the consulting relationship. Students will learn about contracting, managing the relationship, and alternative deliverable formats. Students will also learn about the dynamics of change in organizations and the processes that create and sustain organizational development. Students will engage in the design and execution of a group consulting project in a local organization.

MGO 632 STRATEGIC QUALITY MANAGEMENT 

The primary objective for this course is to develop a personal understanding of Strategic Quality Management, based on the business excellence model described in the U.S. Malcolm Baldrige Criteria for Performance Excellence, and ISO 9004:2000, using contemporary applications of management theory that demonstrate “How to” improve business results using quality management tools.
Prerequisite: MGO 630 or concurrent with MGO 630, or permission of instructor.

MGO 633 SUPPLY CHAINS AND GLOBAL OPERATIONS 

This course deals with design, control, and operation of supply chains for competing effectively in the context of global operations management. Both manufacturing and service (such as health care) industry supply chains are covered. The topics covered include: state-of-the-art qualitative and quantitative techniques for optimum configuration of in-bound and outbound logistics, principles of postponement in design, processes and logistics, mass customization, global location factors for offices, plants and distribution centers, collaborative planning, forecasting and replenishment (CPFR) systems, countering bullwhip effects in supply chains, vendor managed inventory (VMI), strategic alliances and partnering, global purchasing and buyer-supplier relationships, and the complexities of the material, information, and cash flows across international borders. This course supplements MGS 616, which covers e-commerce integration aspects of supply chains.
Prerequisite: MGO 630.

MGO 637 PURCHASING AND GLOBAL SUPPLY MANAGEMENT

This course focuses on purchasing and supply management principles and practices in the context of global supply chains. The importance of purchasing is primarily due to the fact that the value of materials procured in manufacturing, and service supply chains such as retail can be more than 65% of the cost of the goods sold. Given the globalization of supply sources, it has become increasingly necessary to understand the complexities of global supply markets, cross-border legal aspects of purchasing, global vendor development, systematic reduction of supply risk, strategic alliances and supply network building, vendor managed inventory (VMI) contracts, and new forms of negotiation strategies with suppliers. Purchasing practices to support lean organizations to ensure just-in-time delivery on a global basis are also covered. In addition, given the growth of internet technology, e-commerce technologies to support purchasing, and supplier relationship management (SRM) systems are also be covered. Prerequisite: MGO 630

MGS 610 DIGITAL FORENSICS

This course provides students with an introduction to Digital Forensic Science and the systematic process of acquiring, authenticating and analyzing digital evidence. Technical and managerial topics will be explored, providing students with both theoretical and practical hands-on experience using forensic equipment and software. The additional topics of E-Discovery, Data Retention, Data Disposal, Litigation, Internal Investigations, Regulatory Compliance and Incident Response will also be discussed within the context of Digital Forensics. Students will have an opportunity to work with EnCase, Access Data FTK and other open source forensic software programs.

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Professional MBA
School of Management
University at Buffalo
108 Jacobs Management Center
Buffalo, NY 14260-4000

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