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Rajiv Kishore

Associate Professor
Management Science and Systems Department


Ph.D. (Computer Information Systems), Georgia State University
M.S. (Computer Information Systems), Georgia State University
M.T. (Technical) Certificate, IIT Madras, India
B.E. (Industrial Engineering), University of Roorkee (now IIT Roorkee), India


Dr. Kishore's research interests are in global IT outsourcing, IT innovation, knowledge management, social media/social web, and health IT management. He predominantly uses quantitative empirical research methods with primary field surveys and secondary data, but has also used qualitative methods including in-depth case studies, interviews, and the grounded theory methodology. His research on IT outsourcing was funded by the National Science Foundation as a Co-PI with a large, multi-year grant. Dr. Kishore's research papers have been published in premier journals including MIS Quarterly, Journal of Management Information Systems, Information & Management, Decision Support Systems, and IEEE Transactions on Engineering Management. He has also presented numerous research papers at international, national, and regional conferences, and has also participated in panels at conferences. He currently serves as an Associate Editor for Information & Management, a premier journal in the IS field. Earlier, he served as a guest Co-Editor of a special issue of the Journal of the Association for Information Systems, the flagship journal of the Association for Information Systems (AIS), and as the Co-Editor-in-Chief of the Journal of Information Technology Theory and Application, a journal of the AIS. Dr. Kishore is currently serving as the Program Co-Chair for the 52nd Annual Computers and People Research Conference sponsored by ACM SIGMIS to be held in Singapore in May 2014. He is also currently serving as an AE for ICIS 2014 and AOM 2014 annual conferences. He has also served in the past as an AE, track-chair, and mini-track chair at various international, national, and regional conferences including ICIS, AMCIS, AOM, and PACIS annual conferences. He also continues to speak with industry and professional groups on topics of his research interests.

Dr. Kishore currently teaches the Technology and Innovation Management course and the Information Technology for Managers core course in the PMBA and MBA programs, respectively. He also teaches an elective graduate course on Management of Globally Distributed Services that he designed some years ago based on his research in the area of global IT outsourcing. Earlier he taught a graduate course on Systems Analysis and Design at UB and currently teaches a similar course in the school's MS programs in Bangalore, India. His elective courses receive rave reviews and high UBCATS ratings from the students, placing them near 95 percentile in the UB School of Management. He also teaches a PhD seminar on a rotation basis, a seminar that has broad appeal and has been taken by PhD students from other departments in the school. Dr. Kishore has also taught as an international guest faculty in Xiamen University, China, Sogang University, Korea, and the University of West Indies (UWI), Jamaica.

Before joining the academia, Dr. Kishore worked in the industry for more than 12 years in the IT services and strategic consulting arenas. He has consulted with several large companies including Blue Cross Blue Shield of Minnesota, BellSouth, Dun and Bradstreet Software, Pioneer Standard Electronics, and IBM, and continues to leverage his rich industry and consulting experience in both the classroom as well as his research activities.

Contact Information

Rajiv Kishore
Associate Professor
Department of Management Science and Systems
School of Management
State University of New York at Buffalo
325N Jacobs Management Center
Buffalo, NY 14260-4000

Tel: 716-645-3507

Fax:  716-645-6117


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