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Charles D. Lindsey

Associate Professor
Marketing Department

University Education

PhD, Business Administration, Kelley School of Business, Indiana University. Concentration: Marketing; Minor(s): Quantitative Analysis and Psychology.
MB, Kelley School of Business, Indiana University. Concentration: Marketing.
MBA, Cook School of Business, St. Louis University.
BS, Business Administration, Cook School of Business, St. Louis University. Concentration: Accounting.

Research

Dr. Lindsey's research interests are within the Consumer Behavior domain of Marketing.  He has published articles in the Journal of Consumer Research, Journal of Marketing, Marketing Science, Journal of Consumer Psychology, Organizational Behavior and Human Decision Processes, and Journal of Experimental Psychology: Applied.  He has also published proceedings in Advances in Consumer Research. Topics of interest include: group brainstorming, product-feature learning, serving and package size considerations, omissions and commissions in the marketplace, credit and spending decisions, healthy and unhealthy food choices and consumption, decision-making confidence, brand loyalty and disloyalty, comparative advertising, and gender stereotypes in the marketplace.

Refereed Journal Publications

My research has been featured on international television shows and national radio shows and has been written about in international print media outlets (magazines) and in national and international online media outlets.  See specific articles below.

Framing/Information Processing Research:

Wiles, Michael, Shailendra Pratap Jain, Saurabh Mishra, and Charles D. Lindsey (2010), “Stock Market Response to Regulatory Reports of Deceptive Advertising: The Moderating Effect of Omission Bias and Firm Reputation,” Marketing Science.

Jain, Shailendra Pratap, Charles Lindsey, Nidhi Agrawal, and Durairaj Maheswaran (2007), For Better or For Worse? Valenced Comparative Frames and Regulatory Focus, Journal of Consumer Research.

Jain, Shailendra Pratap, Rebecca Slotegraaf, and Charles Lindsey (2007), Towards Dimensionalizing Warranty Information: The Role of Consumer Costs of Warranty Redemption, Journal of Consumer Psychology. 

Learning and Memory Research: Lakshmanan, Arun, Charles D. Lindsey, and H. Shanker Krishnan (2010), “Practice Makes Perfect? When Does Massed Learning Improve Product Usage Proficiency?” Journal of Consumer Research. http://scienceblog.com/35594/the-challenges-of-learning-to-use-new-products/


Lindsey, Charles D. and H. Shanker Krishnan (2007), “Retrieval Disruption in Collaborative Groups Due to Brand Cues,” Journal of Consumer Research.

This paper has received over 6,000 popular press hits (source: Google “meetings make us dumber” and Google “group thinking clouds decisions”).

I appeared on the leading Sunday news show in Canada (and winner of many national and international awards). I was interviewed by Carol Macneil and Evan Soloman about the above article in the Water Cooler segment of the show. Due to copyright issues, I cannot air the DVD on this website. However, DVD’s may be purchased at CBC News Sunday (holding: SUN-07-03-04, 10:37:59).

http://www.cbc.ca/programguide/program/cbc_news_sunday

Financial Management Magazine (UK) (print):

I am interviewed in the official magazine of the Chartered Institute of Management Accountants (CIMA), equivalent to the American Institute of Certified Public Accountants (AICPA) in the U.S.  Reprints may be purchased at Amazon for $9.95.

http://www.amazon.com/pow-wow-factor-proportional-usefulness-Management/dp/B002C29J2Y

MSNBC (online), co-author interview:

http://www.msnbc.msn.com/id/17279961/ns/health-livescience/

Fox News (online), co-author interview:

http://www.foxnews.com/story/0,2933,253519,00.html

London Sunday Times (online), co-author interview (NOTE:  co-author is mistakenly referred to as the lead researcher by the interviewer)

http://business.timesonline.co.uk/tol/business/career_and_jobs/graduate_management/article1703540.eco

Shapiro, Stewart, Charles Lindsey, and H. Shanker Krishnan (2006), "Intentional Forgetting as a Facilitator for Recalling New Product Attributes", Journal of Experimental Psychology: Applied.

Refereed Proceedings

Framing/Information Processing-Related Research:

Thomas, Manoj, Charles D. Lindsey, and Arun Lakshmanan (2009), “Why New York is Closer to Ithacans than Ithaca is to New Yorkers: The Familiarity Effect in Distance Judgments,” Advances in Consumer Research.

Yang, Xiaojing, Shailendra Pratap Jain, Charles D. Lindsey, and Frank Kardes (2007), "Perceived Variability, Category Size, and the Relative Effectiveness of 'Leading Brand' Versus 'Best in Class' Comparative Advertising Claims," Advances in Consumer Research.

Lindsey, Charles D., Shailendra Pratap Jain, Nidhi Agrawal, and Durairaj Maheswaran (2007), “Regulatory Focus and Direct Comparative Ad Framing,” Advances in Consumer Research.

Peer-Reviewed Conference Presentations

“Why New York is Closer to Ithacans than Ithaca is to New Yorkers: The Familiarity Effect in Distance Judgments,” Society for Consumer Psychology Winter Conference, St. Petersburg, FL (2010).

"Understanding the Effect of Cash Back Credit Card Deals on Consumer Saving and Spending Levels," Paper presented at the 2007 1st Annual Conference for Transformative Consumer Research, Amos Tuck School of Management, Dartmouth College, Hanover, NH.

"Perceived Variability, Category Size, and the Relative Effectiveness of Leading Brand Versus Best in Class Comparative Advertising Claims," paper presented by co-author (Xiaojing Yang) at the 2006 Annual Conference of the Association for Consumer Research, Orlando, FL.

"Regulatory Focus and Direct Comparative Ad Framing," paper presented at the 2006 Annual Conference of the Association for Consumer Research, Orlando, FL.

"Regulatory Focus and Comparative Message Framing," paper presented at the 2005 Annual Conference of the Society for Consumer Psychology, St. Petersburg, FL.

"A Test of both Competitive and Contextual Interference Presenter," paper presented at the 2005 Annual Conference of the Society for Consumer Psychology, St. Petersburg, FL.

"Do External Memory Cues affect Groups more than Individuals: A Part-List Cuing Explanation," paper presented at the 2005 Annual Albert J. Haring Symposium, Kelley School of Business, Indiana University, Bloomington, IN.

"Do External Memory Cues affect Groups more than Individuals: A Part-List Cuing Explanation," paper presented at the 2003 Annual Midwest Marketing Camp, Fisher School of Business, Ohio State University, Columbus, OH.

"Do External Memory Cues affect Groups more than Individuals: A Part-List Cuing Explanation," poster session at the 2003 Annual Conference of the Society for Consumer Psychology, New Orleans, LA.

"The Chicken and the Egg: Key: Antecendents of Cross-Functional Team Innovativeness," paper presented at the 2003 Annual American Marketing Association Summer Educators Conference, Chicago, IL. 

Selected Presentations

Service (Professional)

Associations

Selected Consulting/Executive Education

 Teaching Experience

*Ad Hoc Instructor.

Awards

Industry Experience

The following is a partial list of companies/organizations with which I have held accounting, marketing-related, research-related, or management positions: GTE, Division of Yum Brands (formerly Tri-con Global), Division of Pfizer, Boatman's Bancshares (now part of Bank America), and Costello for Congress Committee, U.S. Representative Jerry F. Costello, 21st District-Illinois.

Contact Information

Charles D. Lindsey
PhD Program Coordinator and Associate Professor, Department of Marketing,
Program Coordinator Online Mini MBA Program, Center for Executive Development,
University at Buffalo
215B Jacobs Management Center
Buffalo, NY 14260-4000

Tel: 716-645-3359
Fax:  645-3499
Email