PhD, Business Administration, Kelley School of Business, Indiana University. Concentration: Marketing; Minor(s): Quantitative Analysis and Psychology.
MB, Kelley School of Business, Indiana University. Concentration: Marketing.
MBA, Cook School of Business, St. Louis University.
BS, Business Administration, Cook School of Business, St. Louis University. Concentration: Accounting.
Dr. Lindsey's research interests are within the Consumer Behavior domain of Marketing. He has published articles in the Journal of Consumer Research, Marketing Science, Journal of Consumer Psychology, and Journal of Experimental Psychology: Applied. He has also published proceedings in Advances in Consumer Research. Specifically, Dr. Lindsey specializes in two areas of research: (1) framing/information processing and (2) learning/memory. In the framing/information processing area, Dr. Lindsey focuses on identifying consumer biases and/or differences in attitudes/evaluations as a function of how information is presented or bundled. In the learning/memory area, Dr. Lindsey focuses on identifying differences in the encoding/retrieval and learning of product or brand information as a function of various contextual or situational factors. Consumer behavior topics of interest include: group information generation and brainstorming, product-feature learning, package size considerations, errors of omission and commission in the marketplace, credit and spending decisions, healthy and unhealthy food choices and consumption, decision-making confidence, brand loyalty and disloyalty, comparative advertising, and gender stereotypes in the marketplace.
My research has been featured on international television shows and national radio shows and has been written about in international print media outlets (magazines) and in national and international online media outlets. See specific articles below.
Framing/Information Processing Research:
Wiles, Michael, Shailendra Pratap Jain, Saurabh Mishra, and Charles D. Lindsey (2010), “Stock Market Response to Regulatory Reports of Deceptive Advertising: The Moderating Effect of Omission Bias and Firm Reputation,” Marketing Science.
Jain, Shailendra Pratap, Charles Lindsey, Nidhi Agrawal, and Durairaj Maheswaran (2007), For Better or For Worse? Valenced Comparative Frames and Regulatory Focus, Journal of Consumer Research.
Jain, Shailendra Pratap, Rebecca Slotegraaf, and Charles Lindsey (2007), Towards Dimensionalizing Warranty Information: The Role of Consumer Costs of Warranty Redemption, Journal of Consumer Psychology.
Lindsey, Charles D. and H. Shanker Krishnan (2007), “Retrieval Disruption in Collaborative Groups Due to Brand Cues,” Journal of Consumer Research.
This paper has received over 6,000 popular press hits (source: Google “meetings make us dumber” and Google “group thinking clouds decisions”).
I appeared on the leading Sunday news show in Canada (and winner of many national and international awards). I was interviewed by Carol Macneil and Evan Soloman about the above article in the Water Cooler segment of the show. Due to copyright issues, I cannot air the DVD on this website. However, DVD’s may be purchased at CBC News Sunday (holding: SUN-07-03-04, 10:37:59).
Financial Management Magazine (UK) (print):
I am interviewed in the official magazine of the Chartered Institute of Management Accountants (CIMA), equivalent to the American Institute of Certified Public Accountants (AICPA) in the U.S. Reprints may be purchased at Amazon for $9.95.
MSNBC (online), co-author interview:
Fox News (online), co-author interview:
London Sunday Times (online), co-author interview (NOTE: co-author is mistakenly referred to as the lead researcher by the interviewer)
Shapiro, Stewart, Charles Lindsey, and H. Shanker Krishnan (2006), "Intentional Forgetting as a Facilitator for Recalling New Product Attributes", Journal of Experimental Psychology: Applied.
"Understanding the Effect of Cash Back Credit Card Deals on Consumer Saving and Spending Levels," Paper presented at the 2007 1st Annual Conference for Transformative Consumer Research, Amos Tuck School of Management, Dartmouth College, Hanover, NH.
"Perceived Variability, Category Size, and the Relative Effectiveness of Leading Brand Versus Best in Class Comparative Advertising Claims," paper presented by co-author (Xiaojing Yang) at the 2006 Annual Conference of the Association for Consumer Research, Orlando, FL.
"Regulatory Focus and Direct Comparative Ad Framing," paper presented at the 2006 Annual Conference of the Association for Consumer Research, Orlando, FL.
"Regulatory Focus and Comparative Message Framing," paper presented at the 2005 Annual Conference of the Society for Consumer Psychology, St. Petersburg, FL.
"A Test of both Competitive and Contextual Interference Presenter," paper presented at the 2005 Annual Conference of the Society for Consumer Psychology, St. Petersburg, FL.
"Do External Memory Cues affect Groups more than Individuals: A Part-List Cuing Explanation," paper presented at the 2005 Annual Albert J. Haring Symposium, Kelley School of Business, Indiana University, Bloomington, IN.
"Do External Memory Cues affect Groups more than Individuals: A Part-List Cuing Explanation," paper presented at the 2003 Annual Midwest Marketing Camp, Fisher School of Business, Ohio State University, Columbus, OH.
"Do External Memory Cues affect Groups more than Individuals: A Part-List Cuing Explanation," poster session at the 2003 Annual Conference of the Society for Consumer Psychology, New Orleans, LA.
"The Chicken and the Egg: Key: Antecendents of Cross-Functional Team Innovativeness," paper presented at the 2003 Annual American Marketing Association Summer Educators Conference, Chicago, IL.
*Ad Hoc Instructor.
The following is a partial list of companies/organizations with which I have held accounting, marketing-related, research-related, or management positions: GTE, Division of Yum Brands (formerly Tri-con Global), Division of Pfizer, Boatman's Bancshares (now part of Bank America), and Costello for Congress Committee, U.S. Representative Jerry F. Costello, 21st District-Illinois.
Charles D. Lindsey
PhD Program Coordinator and Assistant Professor, Department of Marketing,
Program Coordinator Online Mini MBA Program, Center for Executive Development,
University at Buffalo
215B Jacobs Management Center
Buffalo, NY 14260-4000