Reaching Others University at Buffalo - The State University of New York
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Rajiv Kishore

Associate Professor
Management Science and Systems Department


PhD, Computer Information Systems, Georgia State University
MS, Computer Information Systems, Georgia State University
MT (Technical) Certificate, IIT Madras, India
BE, Industrial Engineering, University of Roorkee (now IIT Roorkee), India


Rajiv Kishore's research interests are in global IT outsourcing, IT innovation, knowledge management, social media/social Web and health IT management. He predominantly uses quantitative empirical research methods with primary field surveys and secondary data, but has also used qualitative methods including in-depth case studies, interviews and the grounded theory methodology. His research on IT outsourcing was funded by the National Science Foundation as a Co-PI with a large, multi-year grant.

Kishore's research papers have been published in premier journals, including MIS Quarterly, Journal of Management Information Systems, Information & Management, Decision Support Systems and IEEE Transactions on Engineering Management. He has also presented numerous research papers at international, national and regional conferences, and has also participated in panels at conferences. He serves as an associate editor for Information & Management, a premier journal in the IS field. He also continues to speak with industry and professional groups on topics of his research interests.

Earlier, he served as a guest co-editor of a special issue of the Journal of the Association for Information Systems, the flagship journal of the Association for Information Systems (AIS), and as the co-editor-in-chief of the Journal of Information Technology Theory and Application, a journal of the AIS. In addition, Kishore served as program co-chair for the 52nd Annual Computers and People Research Conference sponsored by ACM SIGMIS to be held in Singapore in May 2014. He is also served as an AE for ICIS 2014 and AOM 2014 annual conferences. He has also served in the past as an AE, track-chair, and mini-track chair at various international, national, and regional conferences, including ICIS, AMCIS, AOM and PACIS annual conferences. 

Kishore teaches the "Technology and Innovation Management" course and the "Information Technology for Managers" core course in the PMBA and MBA programs, respectively. He also teaches an elective graduate course on management of globally distributed services that he designed based on his research in global IT outsourcing. He previously taught a graduate course on "Systems Analysis and Design" and now teaches a similar course in the school's MS program in Bangalore, India. He also teaches a PhD seminar on a rotation basis that has broad appeal. Kishore has also taught as an international guest faculty in Xiamen University, China; Sogang University, Korea; and the University of West Indies (UWI), Jamaica.

Before joining academia, Kishore worked in industry for more than 12 years in the IT services and strategic consulting arenas. He has consulted with several large companies, including BlueCross BlueShield of Minnesota, BellSouth, Dun and Bradstreet Software, Pioneer Standard Electronics and IBM, and continues to leverage his rich industry and consulting experience in the classroom and his research.