Supply Chains and Operations Management Curriculum

This 30-credit program can be completed in one year. The curriculum consists of nine 3-credit courses and a 3-credit interactive project supervised by a faculty member. Key courses, such as Production and Inventory Planning and Logistics Management, are taught in a state-of-the art laboratory having access to SAP/R3 ERP software. The School of Management is a member of the SAP University Alliances Program.

The course sequence is as follows:

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Spring

MGO 632LEC Strategic Quality Mgmt

The primary objective for this course is to develop a personal understanding of Strategic Quality Management, based on the business excellence model described in the U.S. Malcolm Baldrige Criteria for Performance Excellence, and ISO 9004:2000, using contemporary applications of management theory that demonstrate ¿How to¿ improve business results using quality management tools.

Credits: 3.00
Semesters offered: Spring 2018


MGO 633LEC Global Operations Management

This course deals with design, control, and operation of supply chains for competing effectively in the context of global operations management. Both manufacturing and service (such as health care) industry supply chains are covered. The topics covered include: state-of-the-art qualitative and quantitative techniques for optimum configuration of in-bound and outbound logistics, principles of postponement in design, processes and logistics, mass customization, global location factors for offices, plants and distribution centers, collaborative planning, forecasting and replenishment (CPFR) systems, countering bullwhip effects in supply chains, vendor managed inventory (VMI), strategic alliances and partnering, global purchasing and buyer-supplier relationships, and the complexities of the material, information, and cash flows across international borders. This course supplements MGS 616, which covers e-commerce integration aspects of supply chains.

Credits: 3.00
Semesters offered: Spring 2018
Pre-requisite: MGO 620


MGO 637LEC Purchasing & Supply Mgmt

Increased competition, more demanding customers and stakeholders require more efficient supply chains. Purchasing and supply chain management is a fundamental tool to use in both protecting the organization and making an impact on the ?bottom line?. This course is designed to apply theory with practice in purchasing and supply management and focuses on the management and improvement of purchasing and supply management using a mix of academic and practical examples from business. The course will provide the student with an understanding of the issues, models, and numerical methods particular to purchasing and supply management, with attention to both the strengths and weaknesses of these devices.

Credits: 3.00
Semesters offered: Spring 2018
Pre-Requisite: MGO 620


MGO 638LEC Logistics & Distribution Mgmt

This course covers global logistics and distribution issues, dealing with the management of physical material flows, documentation, and information flows in cross-border supply chains. Logistics issues such as intermodal transportation, e-fulfillment, cross-border trade regulations, reverse logistics, and design of sustainable supply chains are dealt with. The optimum design of distribution systems, inventory positioning in distribution networks, selection of optimal transportation modes, inter-modal transport, etc. are also covered. Emerging technologies such as warehouse management systems (WMS), distribution requirements planning (DRP), radio frequency identification (RFID), geographical information systems (GIS), global positioning systems (GPS) applications are also covered. Both qualitative issues (such as regulatory issues, INCO terms and documentation) as well quantitative tools and techniques such as the use of Route Assist software will be covered.

Credits: 3.00
Semesters offered: Spring 2018
Pre-Requisite: MGO 620


MGO 647TUT Supervised Research

Instructional and practical experience in skills and techniques of research through association with a faculty member actively engaged in research. Credit up to 6 hours, depending upon type and amount of research activities. May be taken for credit more than once.

Credits: variable
Semesters offered: Fall 2017 | Spring 2018


The final integrative project is typically an industry-based project. In the past, students have worked on supply chain projects at Moog, an Aerospace industry context; at IBM on a supply chain risk mitigation project; at Rich Products on a demand forecasting project, at Niagara Lubricant on production management and ERP projects, and at Kaleida Health System and Buffalo General Hospital on health care materials management and purchasing management projects.

The development of soft skills in communication and leadership is emphasized throughout the entire curriculum. Students are also encouraged to network with executives in various professional organizations and to acquire professional certifications offered by the American Production and Inventory Control Society (APICS), Institute for Supply Management (ISM) and Council of Supply Chain Management Professionals (CSCMP).