UB SOM - Professional Development

What is Emotional Intelligence
Stated simply, Emotional Intelligence encompasses the skills that distinguish outstanding performers in an organization.

Imagine both the best boss you ever had and the worst boss you ever had. Odds are, each manager possessed the technical skills needed to perform his or her job effectively.

Outstanding leaders, executives and managers are distinguished from their contemporaries by their ability to understand and manage themselves and to understand and work with others. Emotional Intelligence competencies overwhelmingly distinguish outstanding leaders from average performers.

Topics

Participants in this program learn the concept of Emotional Intelligence (EI), its component competencies and how to use EI to stimulate outstanding performance. The program is delivered in a format that combines traditional classroom learning with hands-on, interactive exercises.

Featured topics of the program include:

Defining Emotional Intelligence
How does Emotional Intelligence help you become a superior performer?
Relating Emotional Intelligence to common personality measures
How to recognize strong and weak Emotional Intelligence in individuals
Emotional Intelligence competencies that matter the most

Benefits

Understand the competencies of Emotional Intelligence
Gain perspective on your strengths and weaknesses - as perceived by you and by others
Learn the skills needed to better manage yourself and your team
Improve your self-awareness and self-management
Enhance your social awareness and relationship management as they pertain to your workplace and career
Become a better leader and improve individual and team performance

Who Should Attend

Both new and experienced managers
Team leaders
Supervisors
Team members interested in personal development.

The individuals described above tend to represent the leadership and "front lines" of their organizations. In any of these roles, an individual is likely to see problems, opportunities and challenges.

Program Format

Custom Corporate Program

Designed exclusively for your organization
Includes a Workforce Audit, identifying individual and team strengths as well as areas to target for improvement as they relate to Emotional Intelligence.